I guess you start with the premise that all telcos are ripoff bastards and then go from there ...
I have had an 021 pay-as-you-go Pre-Pay phone for a few years now.
At the start of last year, I was provided with a Telecom cell-phone by the ${EMPLOYER}, and this obviously became my default phone.
Consequently, the Vodafone phone became the one I used occasionally on weekends, trips away, etc.
So that it didn't become pain to do the top-up thing, and not get caught short when I needed the thing to work, I stuck a hefty amount of credit onto the SIM card.
Now it seems that it must have been exactly a year ago on Tuesday when I did that, because the phone has suddenly become disconnected.
No warning, no nothing. And the credit on the phone ...
... effectively STOLEN!
I cannot get any sense out of their service people as they just tell me there is no record for the phone. ... no record ... no existance ... definately no credit.
Yes, they tell me that it is part of the contract, but hell, that was about 3-4 years ago!
And I would have thought that a warning or a refund was in order.
Thanks Guys ... guess that makes the replacement phone a Telecom one.
(Thinks: so I can give them the opportunity to rip me off as well?)